Privacy Policy

Our website address is: https://element5hairdressing.com

Privacy Policy
Last Updated: 31/03/25

Introduction
Welcome to Element5 Hairdressing. Your privacy is important to us, and we are committed to protecting any personal data you provide. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and use our services.

Information We Collect
We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, and postal address when you book an appointment or contact us.
  • Payment Information: Payment details when you make a purchase or pay for services.
  • Technical Data: IP address, browser type, and usage data collected through cookies to improve user experience.
  • Marketing Preferences: Your preferences regarding promotional communications.

How We Use Your Information
We use your personal data for the following purposes:

  • To process appointments and provide salon services.
  • To respond to inquiries and customer service requests.
  • To process payments and issue receipts.
  • To send promotional offers, newsletters, or updates (if consent is given).
  • To improve our website functionality and user experience.
  • To comply with legal and regulatory requirements.

Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service Providers: Third-party providers who assist in payment processing, marketing, and website analytics.
  • Legal Obligations: Authorities when required to comply with legal requirements or protect our rights.

Data Security
We implement appropriate security measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is entirely secure.

Your Rights
Under the UK GDPR, you have the following rights:

  • The right to access, correct, or delete your personal data.
  • The right to withdraw consent for marketing communications.
  • The right to data portability and restriction of processing.
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

Retention of Data
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Cookies
Our website uses cookies to enhance user experience and collect analytical data. You can adjust cookie settings in your browser. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.

Contact Us
If you have any questions regarding this Privacy Policy, please contact us:

  • Email: tracybadley@icloud.com
  • Phone: 01704531195
  • Address: 76 Tulketh Street, Southport, Merseyside. PR8 1BX